Terms of Service

These Terms apply from November 1, 2026. Until then, the previous version applies. View the previous version

Last Updated: November 1, 2026 Effective Date: November 1, 2026

Note on Language: These Terms are made in Japanese and English. If there is any difference in interpretation, the Japanese version prevails.

Article 1 (General Provisions)

These Terms of Service (hereinafter "these Terms") set forth the conditions for the use of the community and Japanese-language learning service "Forple" (hereinafter "the Service") provided by Forple Inc. (hereinafter "the Company").
The Service is provided through the website (https://www.for-ple.com) and mobile applications (iOS / Android).
By using the Service, users are deemed to have agreed to these Terms. If you do not agree to these Terms, you may not use the Service.
The official text of these Terms shall be in Japanese. In the event that these Terms are translated into other languages, the Japanese version shall prevail over any translated version in the case of any contradiction or discrepancy.

Article 2 (Definitions)

The following terms used in these Terms shall have the meanings set forth below:

"User" means an individual who has registered for and holds an account on the Service.
"Content" means all text, images, videos, audio, and other information that a User posts, transmits, uploads, or shares on the Service. This includes discussion posts, learning recipes, comments, questions, answers, and profile information.
"Invitation Code" means an authentication code issued by an existing User or the Company, required for new registration.
"AI Features" means the automatic generation features provided by the Company using external AI services, such as correction of compositions, feedback on speeches, replies to the weekly reflection, and other automatically generated outputs (Article 4).
"Company Content" means content provided by the Company through the Service, including but not limited to UI designs, logos, icons, and documentation.
"Paid Plan" means an automatically renewing subscription, per period, that allows the User to use additional learning features of the Service.
"Full Coaching" means a plan that includes everything in the Paid Plan and adds individual video sessions (approximately once every two weeks).
"Store" means the App Store of Apple Inc. and Google Play of Google LLC.

Article 3 (Registration)

3.1 Invitation-Based System

New registration for the Service requires a valid Invitation Code. The number and validity period of Invitation Codes shall be determined at the Company's discretion.

3.2 Registration Process

Users create an account by entering an Invitation Code, registering an email address, and completing authentication via a one-time password (OTP). Users must provide truthful, accurate, and complete information at the time of registration and must keep such information up to date at all times.

3.3 Age Restrictions

The Service is intended for individuals aged 18 or older. Individuals under the age of 18 may not register for the Service or purchase the Paid Plan or any other paid plan. By agreeing to these Terms, Users represent and warrant that they are 18 years of age or older.

3.4 Refusal of Registration

The Company may refuse registration in the following cases:

The registration information contains false, erroneous, or incomplete information.
The applicant has previously violated these Terms.
The applicant is found to be under 18 years of age.
The applicant falls under Article 7 (Exclusion of Anti-Social Forces).
The Company otherwise determines that registration is inappropriate.

3.5 Account Management

Users are responsible for strictly managing their account authentication information to prevent unauthorized use.
The transfer, lending, or sharing of accounts with third parties is prohibited.
If operations are performed using a User's registered authentication information, the Company shall provide the Service treating such operations as actions of the User.
The User shall bear all responsibility for any damage resulting from insufficient management, errors in use, or third-party use of authentication information, and the Company shall assume no liability, except where the damage is attributable to the Company.

Article 3-2 (Visa Check)

The "Visa Check" provided by the Company (hereinafter "the Check") provides general information based on the answers entered by the User, drawing on Japan's immigration control system and other publicly available information.
The result of the Check does not predict or guarantee whether a residence status will be granted. Decisions on residence status are made by the Immigration Services Agency of Japan on the individual facts of each case.
The Check is not the provision of legal services or application agency work under the Administrative Scrivener Act or any other law. The Company does not act as an agent in any individual application procedure, does not prepare documents on the User's behalf, and does not refer or introduce any particular professional.
The rules the Check refers to may change. The Company endeavors to base the Check on information verified at the time of display and to indicate that content whose enforcement is not yet confirmed is "planned (draft stage)", but does not warrant that the content is accurate or current. In taking any actual procedure, Users must always check the information published by the Immigration Services Agency and other public authorities.
Users are responsible for the consequences of any decision or action taken in reliance on the result of the Check alone.
The Check can be used without account registration. If a User registers an account after using the Check, or posts a question from the result of the Check, the Company links the answers to that Check with that account and stores them. Details of the handling are set out in the Privacy Policy.
The Company uses the answers to the Check as statistics, after processing them so that individuals cannot be identified.

Article 4 (Use of AI Features)

4.1 Scope of AI Features

The Company uses an external AI service ("Claude" by Anthropic, PBC) for the following purposes:

Correction of compositions
Feedback on speeches
Creation of replies from the character "Umamiy-kun" to the weekly reflection
Creation of drafts of the replies under the preceding item that require review by a coach

4.2 Results of AI Features

The results of AI Features are generated automatically and may contain errors. The same applies to grammar, vocabulary, and the usage of Japanese. The results of AI Features are for learning reference only and are not professional advice regarding passing exams, test scores, residence status, employment, law, money, or health. Before making any important decision, please consult a teacher, coach, or professional.

4.3 Indication that a Reply Is from AI

Replies created by AI Features carry the sender labels "Umamiy-kun" and "AI". AI Features do not pretend to be a human.

4.4 Confirmation by Coaches

When a User writes a question to a teacher or coach in the weekly reflection, or when the Company determines that confirmation is necessary, a coach reads the draft created by AI and, where necessary, corrects it before it is sent. In this case, the sender is shown as the name of the coach who confirmed it together with the label "Coach". Confirmation may take time, and the Company does not guarantee when a reply will be sent. Other replies are sent without confirmation by a coach.

4.5 Transmission to External Parties

Users consent that text entered into AI Features, transcriptions of speeches, the content of reflections, and the learning records used to create replies will be transmitted, for AI processing, to the servers of an external AI service (Anthropic, PBC, located mainly in the United States). The Company does not transmit email addresses or display names. The handling of data is set out in Article 3 of the Privacy Policy.

4.6 Request Regarding What You Enter

What you enter in free-writing fields, such as compositions and reflections, is sent as it is for AI processing (Anthropic, PBC, United States). Please do not write information that is not necessary for learning, such as your name, address, or telephone number. You do not have to write anything you do not wish to write, such as your health or personal circumstances.

4.7 Liability

The Company shall not be liable for damage arising from the use of the results of AI Features, except to the extent provided in Article 10.

Article 4-2 (Paid Plan and Subscription)

The Paid Plan is an automatically renewing subscription with a choice of periods of 1 month, 3 months, or 6 months. Its contents are displayed on the purchase screen. The Company may change the contents and terms of provision after giving prior notice. A change unfavorable to Users applies from the first renewal after the change and does not apply to Users who have cancelled by then.
The Paid Plan can be purchased only through in-app purchase on the Stores. The Company does not sell it on its website. It is sold only in the countries designated by the Company on the Stores (Indonesia and Japan).
The price is the amount displayed by the Store on the purchase screen (the display of currency and tax follows the Store's display). The amount may differ by country.
The payment is charged to the User's Apple ID or Google account when the purchase is confirmed.
Unless cancelled before the renewal date (on the App Store, at least 24 hours before the end of the current period), the subscription is automatically renewed for the same period and the renewal fee is charged.
How to cancel: You can cancel at any time from the subscription settings of the Store on your device (it can be opened from "Manage subscription" in the app). Deleting the app or deleting your account does not automatically cancel the Store subscription.
If you cancel, you can use the Paid Plan until the end of the current period. There is no pro-rated refund.
Refunds follow the rules of the Stores. For purchases on the App Store, Apple decides on refunds. The Company does not give refunds, except where required by law or in the case set out in Article 9.3 (Termination).
A change of the plan period (for example, from 1 month to 3 months) takes effect from the next renewal. Until then, the current plan continues.
If a payment fails or the period ends, you immediately return to the scope of the free features, without any grace period. Records created while using the Paid Plan (corrections, feedback, test scores, coach comments, etc.) are not deleted and can still be viewed.
While the Company provides features equivalent to the Paid Plan to a student of a school that has a partnership with the Company, the student is not charged. When use through the school ends, the student returns to the free scope.
No free trial period is offered.

Article 4-3 (Full Coaching)

Full Coaching is an automatically renewing subscription, renewed every 1 month, that includes everything in the Paid Plan and adds video sessions. Users who have the Paid Plan can move to Full Coaching by changing their plan on the Store (the timing of the change and the adjustment of fees follow the Store's rules). Paragraphs 2 to 10 of the preceding Article apply mutatis mutandis to the purchase, renewal, and cancellation of Full Coaching.
The content is a video session of approximately 30 minutes. The guideline is once every two weeks, and up to 2 sessions per contract period of 1 month. The actual number and dates of sessions are decided in consultation with the coach according to the User's learning situation, and the Company does not promise that 2 sessions will be held. The tool used for sessions (Google Meet, etc.) and the schedule are arranged by the Company, and the Company will contact the User individually after purchase.
The number of Users who can be served is limited. When capacity is full, the app does not allow purchases. Even if purchases exceed the limit, for example when purchases are made at the same time around the time capacity is reached, the Company will provide Full Coaching.
The person in charge is a member of the Company or a coach designated by the Company, and is selected by the Company. When the person in charge is changed, the Company will give notice in advance.
The schedule of sessions and the handling of absences are as follows:
1. A change of schedule is limited to one per contract period of 1 month. Please contact us by 17:00 (Western Indonesia Time) on the day before the session. Changes after that will in principle not be accepted, but please consult us if there are unavoidable circumstances such as sudden illness.
2. If the User does not join the session within 10 minutes after the start time without any contact, that session is treated as having been held.
3. If a session is cancelled for the convenience of the Company or the person in charge, it will be rescheduled to another day. If it cannot be rescheduled within that contract period, one additional session will be added in the next contract period.
4. There is no system for suspending membership. If you wish to take a break, cancel the subscription on the Store.
5. Even if a session is not held under the preceding items, the fee will not be refunded (except as provided by the Store's refund rules).
Recording and transcription of sessions: In order to improve the quality of the Service and the coaching, the Company may record sessions and transcribe them using AI (using the functions of Google Meet of Google LLC). At the start of each session, the assigned coach starts the recording and asks the User whether the session may be recorded, and the recording continues only if the User agrees. That recording, including the User's agreement, is the record of consent. If the User declines, the Company stops the recording immediately and deletes it. Declining does not change the content of Full Coaching, and the User may decline at any session. Recordings and transcriptions are deleted one year after the coaching ends (Article 3-2 of the Privacy Policy).
The person in charge shall not use information about the User learned in sessions for any purpose other than coaching and shall not disclose it to any third party.
Full Coaching does not provide individual advice on residence status, law, employment, or money.

Article 5 (User Content)

5.1 Ownership of Intellectual Property Rights

The copyright in Content posted by a User belongs to the User.

5.2 Grant of License

Users grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable right to use, reproduce, translate, adapt, publicly transmit, display, and distribute such Content to the extent necessary for the provision, operation, improvement, and promotion of the Service. This license ends when the User deletes the Content from the Service; provided, however, that this does not apply to Content that other Users have shared, saved, or cached before deletion.

5.3 Moral Rights of Authors

Users shall not exercise moral rights of authors against the Company or third parties licensed by the Company with respect to the use of Content under the preceding paragraph.

5.4 Warranty of Rights

Users represent and warrant that they hold all rights, licenses, consents, and permissions necessary to grant the license under these Terms with respect to the Content they post.

5.5 Responsibility for Content

Users bear full responsibility for the Content they post.
Users must not post Content that infringes the rights of others (copyright, trademark rights, privacy rights, portrait rights, rights to reputation, etc.).
All Content is the sole responsibility of the person who created it. The Company does not warrant the completeness, truthfulness, accuracy, or reliability of Content posted by Users and does not endorse any opinion.

5.6 Removal and Hiding of Content

The Company may remove or hide, without prior notice, Content that violates these Terms or that the Company deems inappropriate. The Company has no obligation to monitor Content, but reserves the right to access, view, store, and disclose Content as necessary to respond to requests under laws and regulations, to confirm compliance with these Terms, to ensure security, and for similar purposes.

5.7 Restriction on Contact Information

Including contact information such as email addresses, telephone numbers, and URLs in questions and answers is prohibited.

5.8 Backup

The Company has no obligation to back up data or Content that Users store on servers managed by the Company, and Users shall make their own backups.

5.9 Notice of Copyright Infringement

The Company respects intellectual property rights and requires Users to do the same.
A rights holder who believes that their work is being used on the Service in a manner that infringes copyright may submit a notice through the contact page (https://www.for-ple.com/contact) including the following information:
- The signature (including an electronic signature) of the copyright owner or their duly authorized agent
- Information identifying the work claimed to have been infringed
- Information identifying the infringing Content (URL, etc.)
- The complainant's contact information (name, address, email address)
- A good-faith statement that the use of the Content has not been authorized by the rights holder
Upon receiving an appropriate notice, the Company will promptly remove or restrict access to the relevant Content and notify the poster.
The accounts of Users who repeatedly infringe copyright may be suspended or deleted.

Article 6 (Prohibited Acts)

Users must not engage in any of the following acts when using the Service:

Acts that violate laws and regulations or public order and morals
Acts related to criminal activity
Acts that infringe the intellectual property rights (copyright, trademark rights, patent rights, etc.), privacy rights, portrait rights, rights to reputation, or other rights of other Users or third parties
Acts that interfere with the operation of the Service (spam, unauthorized access, reverse engineering, disassembly, decompilation, etc.)
Registering or posting false information
Harassment, defamation, discriminatory remarks, or threats toward other Users
Posting excessively violent expressions, explicit sexual expressions, expressions relating to child abuse, or expressions that promote discrimination based on race, nationality, creed, gender, social status, etc.
Posting expressions that promote suicide, self-harm, or drug abuse
Unauthorized use for commercial purposes (advertising, solicitation, affiliate marketing, etc.)
Fraudulently creating multiple accounts
Buying, selling, or fraudulently distributing Invitation Codes
Impersonating other Users or third parties
Transmitting malware, viruses, spyware, or other harmful programs
Collecting personal information of other Users without authorization (including scraping and crawling)
Using bots, cheating tools, or other technical means to manipulate the Service improperly
Creating clones, imitation sites, or similar services of the Service
Sharing synthesized or manipulated media with the intent to deceive other Users
Posting photos or videos in which another person can be identified without that person's consent
Any other act that the Company deems inappropriate

Article 7 (Exclusion of Anti-Social Forces)

Users represent and warrant that they are not, and have never been, an organized crime group, a member of an organized crime group, an associate member of an organized crime group, a company affiliated with an organized crime group, a corporate racketeer (sokaiya), a person who engages in criminal activity while posing as a social or political movement, a special intelligence violent group, or any other person equivalent to the foregoing (hereinafter "Anti-Social Forces").
Users represent and warrant that they have none of the following relationships with Anti-Social Forces:
- A relationship in which Anti-Social Forces are recognized as controlling management
- A relationship in which Anti-Social Forces are recognized as substantially involved in management
- A relationship in which the User is recognized as being involved by providing funds or the like, or providing benefits or conveniences, to Anti-Social Forces
If the Company determines that a User falls under this Article, the Company may delete the account immediately without prior notice. In this case, the Company shall not be liable for any damage incurred by the User.

Article 8 (Push Notifications)

The Service provides a push notification function. Users can control the receipt of push notifications from the settings screen of their device.
The types of notifications include comment notifications, question notifications, system notifications, and others.
The Company may send important notifications, such as guidance regarding the Service and administrative messages.

Article 8-2 (Display of Advertisements)

Advertisements delivered by the Company or by third-party ad delivery providers (Google, etc.) may be displayed on the Service.
The advertisers and delivery providers are responsible for the content of advertisements and for the services and products advertised. The Company does not warrant such content and, except where it is attributable to the Company, shall not be liable for transactions between Users and advertisers, etc.
The handling of information accompanying the delivery of advertisements is as set out in the Privacy Policy.

Article 9 (Changes, Suspension, and Termination of the Service)

9.1 Changes

The Company may change, add to, or discontinue the content of the Service. If such a change has a significant impact on Users, the Company will endeavor to give prior notice.

9.2 Suspension

The Company may temporarily suspend the provision of the Service in the following cases:

When performing system maintenance or updates
When provision is difficult due to force majeure such as natural disasters, power outages, communication failures, or cyberattacks
When provision is difficult due to a pandemic, war, terrorism, riots, government regulation, etc.
When there is a failure or suspension of services of external service providers (Supabase, AI services, the Stores, subscription management services, etc.)
Any other case in which the Company deems suspension necessary

9.3 Termination

The Company may terminate the Service by giving Users notice at least 30 days in advance. In the event of termination, Users may download their data, etc. by the termination date. If the period of the Paid Plan or Full Coaching remains beyond the termination date, the Company will refund the fee corresponding to the remaining period through the Store's procedure or by a method the Company announces.

9.4 Exemption for Force Majeure

Notwithstanding the preceding paragraph, the Company shall not be liable for the suspension or termination of the Service caused by force majeure events (natural disasters, war, terrorism, pandemics, government regulation, cyberattacks, power and communication failures, and other events beyond the Company's reasonable control).

Article 10 (Disclaimer)

The Company does not warrant that the Service is suited to any particular purpose of the User, that it has the functions, accuracy, or usefulness the User expects, or that it can be used continuously.
The Company does not warrant the accuracy, completeness, or usefulness of information that Users obtain through the Service.
The Company does not warrant the accuracy or completeness of the results of AI Features (corrections, feedback, and replies).
The Company is not involved in, and bears no responsibility for, disputes between Users. Disputes between Users shall be resolved between the parties at their own responsibility and expense.
If damage is caused to a User by reasons attributable to the Company, the Company's liability for damages shall, except where the Company is intentional or grossly negligent, be limited to the total amount of the fees for the Paid Plan and Full Coaching paid by the User to the Company during the 12 months preceding the date on which the cause of the damage arose (or JPY 10,000 if there has been no payment).
Except where the Company is intentional or grossly negligent, the Company shall not be liable for indirect damages, special damages, incidental damages, consequential damages, lost profits, or loss of data.

Article 11 (Indemnification)

Users shall indemnify and hold harmless the Company, its officers, employees, agents, and contractors from damages, losses, and expenses (including reasonable attorneys' fees) arising from any of the following:

The User's violation of these Terms
Infringement of third-party rights by Content posted by the User
The User's violation of laws and regulations
Disputes with third parties arising from the User's use of the Service

Article 12 (Suspension and Deletion of Accounts)

12.1 Graduated Measures

If a User violates these Terms, the Company may take the following measures, taking into account the seriousness, frequency, and circumstances of the violation:

Notice of warning
Removal or hiding of Content
Restriction of some functions
Temporary suspension of the account (for a fixed period)
Permanent suspension or deletion of the account

12.2 Immediate Measures

Notwithstanding the preceding paragraph, the Company may suspend or delete an account immediately, without going through graduated measures, in the following cases:

When the User falls under Article 7 (Exclusion of Anti-Social Forces)
When there is criminal activity or a risk thereof
When there is an act that threatens the safety of other Users
When there is an act that seriously hinders the operation of the Service
Any other case in which the Company deems urgent action necessary

12.3 Objections

A User who objects to the suspension or deletion of an account may submit an objection through the contact page (https://www.for-ple.com/contact) within 14 days of the notice of the measure.
Upon accepting an objection, the Company will conduct a re-examination within a reasonable period and notify the User of the result.
The effect of the measure is not suspended even while an objection is pending.

12.4 Withdrawal by Users

Users may request deletion of their account from the settings screen of the Service.
Data cannot be recovered after the account is deleted.
Deleting your account does not cancel the Store subscription. Fees for the unused period are not refunded. Before deleting your account, cancel in the Store settings.

12.5 Handling of Data after Deletion

After an account is deleted, the User's personal information is deleted within 30 days. However, where there is a retention obligation under laws and regulations, where necessary for the investigation of unauthorized use, or where necessary for dispute resolution, the information is retained until the end of the relevant period. Billing records (type, period, and status of purchases) are retained for the retention period prescribed by laws and regulations (in principle, 7 years).

Article 13 (Intellectual Property Rights)

All intellectual property rights (copyrights, trademark rights, patent rights, design rights, etc.) relating to the Service belong to the Company or to third parties that license them to the Company.
Nothing in these Terms grants Users the right to use the Company's name, trademarks, logos, domain names, or other distinctive brand elements.
The Company grants Users a personal, non-exclusive, non-transferable, non-sublicensable license to use the Service. The sole purpose of this license is to enable Users to use and benefit from the Service in accordance with these Terms.

Article 14 (Changes to These Terms)

The Company may change these Terms in the following cases:
- When the change to these Terms conforms to the general interests of Users
- When the change to these Terms is not contrary to the purpose of the contract and is reasonable in light of the necessity of the change, the appropriateness of the changed content, and other circumstances relating to the change
When changing these Terms, the Company will notify Users of the content of the changed Terms and the effective date, by posting on the Service, by email, or by in-app notification, a reasonable period before the effective date.
The changed Terms take effect from the effective date posted on the Service.

Article 15 (Governing Law, Jurisdiction, and Dispute Resolution)

These Terms shall be governed by and construed in accordance with the laws of Japan.
The Tokyo District Court shall have exclusive jurisdiction as the court of first instance over disputes relating to the Service.
If a dispute relating to the Service arises, the parties shall first endeavor in good faith to resolve it through consultation.

Article 16 (Severability)

Even if any provision of these Terms, or part thereof, is determined to be invalid or unenforceable under laws and regulations, etc., the validity of the other provisions of these Terms shall not be affected. A provision determined to be invalid or unenforceable shall be read as the valid provision closest to the purpose of that provision.

Article 17 (Survival)

Article 4-3, paragraph 7 (Confidentiality by Coaches), Article 5 (User Content), Article 10 (Disclaimer), Article 11 (Indemnification), Article 12, Section 12.5 (Handling of Data after Deletion), Article 13 (Intellectual Property Rights), Article 15 (Governing Law, Jurisdiction, and Dispute Resolution), Article 16 (Severability), and this Article shall continue to be effective after the termination of these Terms.

Article 18 (Assignment)

Users may not assign, or provide as security, to any third party their status under these Terms or any rights or obligations under these Terms, in whole or in part, without the prior written consent of the Company.
When the Company transfers all or part of the business relating to the Service to a third party (including by business transfer, merger, company split, or any other cause), the Company may transfer to that third party, along with the transfer of the business, its status under these Terms, its rights and obligations under these Terms, and Users' registration information and other information, and Users consent to this in advance.

Article 19 (Contact)

For inquiries regarding these Terms, please contact:

Forple Inc. Address: Fuji Soft Building 12F, 3-banchi Kanda Neribeicho, Chiyoda-ku, Tokyo, Japan Email: support@for-ple.com Contact form: https://www.for-ple.com/contact

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